Articles

What are Chatbots

What are Chatbots

This article introduces you to the powerful marketing characteristics of a Chatbot. We explain the difference between a chatbot and a chat box. We also describe the programming involved and some of the powerful marketing ability of a chatbot for small business.

read more
The Customer Journey – Five Steps to Success

The Customer Journey – Five Steps to Success

The Customer Journey describes how a local business attracts new customers. Since attracting new customers is the life blood of any local business, a growing business not only serves current customers but also appeals to prospects that need the business’ products and...

read more